Mishette Fluffy Charm

By Default VAT is included in the displayed price for the EU. If you are ordering from the EU then you likely benefit from the IOSS (Import One Stop Shop) scheme we are enrolled in.

The IOSS scheme makes it so you can place an online purchase and pay nothing on it's delivery. No additional duty, tax, fees at all. The price you pay at checkout is the FINAL price. This means you can make an informed decision knowing the exact amount a product is going to cost you.

Most countries in the EU are a part of this scheme and you can make sure yours is when you get to the checkout page. If you see a charge for "Taxes" then your shipping address IS in the IOSS.

If you see a line such as "Including €**.** in taxes" under your total then all VAT is included in the total.

If there is no mention then either your country doesn't support IOSS or your ordering over the threshold of €150, at which point duties will be owed at checkout.

In the extremely rare situation you do get charged at delivery and were charged "Taxes" at checkout please get in touch with our support team who will make things right.

Please note - The "Taxes" we receive all go straight to your government and isn't something we see any money from. While we can appreciate it increases the cost of a purchase, it isn't something we have any influence or choice over. 

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator on the cart page to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.